Jessica Stultz, BSN, RN, MHA, LSSGB, CPHQ, CPPS
Director of Clinical Quality
Missouri Hospital Association
Director of Clinical Quality
Missouri Hospital Association
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Successfully Engaging Patients and Families is Key to High Reliability
Patient and family engagement is an area of increasing importance for hospitals and sets the foundation for supporting a high reliability organization. This session covers multiple ways to approach the development of a Patient and Family Advisory Council.
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