Operations and Safety

Emergency Department Throughput

Operational Excellence worked with the Emergency Department to identify models for improvement of patient throughput. This analysis included reviewing the tact time, space utilization, flow opportunities, and implementation of process changes.

2024 The Road to HIGHLY RELIABLE CARE is Paved with Thoughtful Processes and Purposeful Performance

How do health care professionals and organizations seize opportunities in the most efficient ways possible to reach and sustain high reliability?

2023 Patient Safety & Quality Symposium – Tapping the Power of Collaboration by Embracing Shared Goals

Strengthening collaboration starts with developing a personal collaboration style that contributes to teamwork and culture, and then translating it to create more efficient collaboration techniques for teams and the organization.

2022 Patient Safety & Quality Symposium – Weathering the Storms: Thriving in Unpredictable Times With Organizational Transformation

The 2022 Patient Safety & Quality Symposium incorporated the dual challenge of charting a course for organizational transformation while adapting to the unpredictable nature of health care. The discussion focused on the three elements ...

2021 Patient Safety & Quality Symposium – Personal, Team and Community Engagement in the Quest for Highly Reliable Health Care

This year’s theme focused on aligning the individual, team and community in the quest for highly reliable health care for all. In the presentations below, you will learn how to recognize the link between patient safety and burnout; cite ...

2020 Patient Safety & Quality Symposium: Leveraging Quality Improvement to Affect Change - Building High Reliability within an Academic Medical Center

This year’s theme focuses on using data and innovation to support behavioral and process transformation to improve patient outcomes.

2019 Patient Safety & Quality Symposium - Connecting the Dots: Highly Reliable Health Care Across the Continuum

This year’s theme, Connecting the Dots: Highly Reliable Health Care Across the Continuum, explores opportunities to improve patient care from hospital to intermediate care facilities to home.

2018 Patient Safety & Quality Symposium - Every Person, Every Moment: High Reliability in Patient-Centered Care

This year’s symposium reinforces the necessity of patient engagement to affect and impact safety and outcomes for every patient within every interaction.

2017 Patient Safety & Quality Symposium - High Reliability: Culture in Action

This year’s symposium theme, High Reliability: Culture in Action, explores the connection between individual and team commitment to high reliability.

2016 Patient Safety & Quality Symposium: Hardwiring for High Reliability

This year’s theme – Hardwiring for High Reliability – focuses on ingraining high reliability within every person in the organization.

2015 Patient Safety & Quality Symposium – Organizing for High Reliability

Premier health care leaders and practicing clinicians explore the intersection of culture and safety, including what high reliability organizing means for patients and organizations, from staff at the bedside to executive management.