2018 Patient Safety & Quality Symposium - Every Person, Every Moment: High Reliability in Patient-Centered Care
One characteristic of high reliability organizations is a high level of engagement. In addition to staff engagement, we’ll look into how increased patient engagement can improve clinical outcomes and decrease patient safety events. This includes tools and lessons learned from patient and family advisory councils, as well as the importance of a patient’s experience in their own health outcomes.
The Lewis Blackman Story: A Journey in Patient Safety
Helen Haskell, a former archeologist and mother of two, shares her very personal story of how an elective medical procedure for her 15-year-old son changed her life indefinitely and led her on a journey in patient safety.
When Harm Hits Home: A Parent’s Perspective
Karin Jackson, a busy mother of four children, shares how St. Louis Children’s Hospital saved each of her children and describes how one event in particular changed the course of her family’s life.
Beyond the Patient Portal: Patient Communication and Transparency in Healthcare
Patient advocate, Helen Haskell, will talk about transparency, outcomes reporting, communication strategies and access to the medical record from the patient’s point of view.
What is Hope: A Partnership with my MD and NP – A Panel Discussion
What does the communication look like between physician, nurse practitioner and patient after being diagnosed with stage IV colorectal cancer?
My Years of Living Dangerously: A Patient Safety Expert Becomes a Patient
Dr. Kolovos discusses her experiences as both a patient safety specialist and a patient. Navigating the health care system as a physician was challenging enough, but adding the lens of patient safety taught her that not everything works the way we plan.
Partnering with Families to Accelerate Safe & Exceptional Care
How does partnering with families create a competitive advantage in today’s medical marketplace? How do we start family partnerships, and what do we do when we’re ready to take family partner programs to the next level?
House Staff Patient Safety & Quality Improvement Presentations
Three house staff authors present their abstracts relating to patient safety within the healthcare environment.Mercy Hospital St. Louis
Julie Colicchio, MSN, RN, NP-C
Section of Transplant SurgeryWashington University School of Medicine in St. Louis
Washington University School of Medicine in St. Louis
Moving Beyond Family Advisors to Partners in Implementation of the Children’s Transformation System
This panel discussion will describe how transformative partnership with families has been created and its importance in partnering together for hospital-wide continuous improvement in quality and safety.
Every Person, Every Moment: Local Initiatives
A summary of some of the local initiatives underway at Barnes-Jewish Hospital and Washington University School of Medicine.Washington University Physicians
