Elaine Huggins, RN, MSN, CPHQ, L/SS Master Black Belt

Lead Principal Consultant, High Reliability
National Quality, Safety, Experience and Health Systems Performance (NaQSEP)
Kaiser Permanente Program Office

Elaine Huggins, RN, MSN, CPHQ, L/SS Master Black Belt

Lead Principal Consultant, High Reliability
National Quality, Safety, Experience and Health Systems Performance (NaQSEP)

Kaiser Permanente Program Office

 

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Mindfully Addressing High Reliability’s “Robust PI”: Multi-Level, Multi Organizational Enterprise-Wide Improvement

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Elaine Huggins and Pamela Leonard share how Kaiser Permanente's National Program Office works the challenge of mindfully employing the High Reliability principles in multi-level, multi-organizational, enterprise-wide improvement that ties ...