2024 The Road to HIGHLY RELIABLE CARE is Paved with Thoughtful Processes and Purposeful Performance
The nature of health care inherently creates ongoing opportunities for improvement. These opportunities exist for multiple reasons including, complexity of care provided, staffing shortages, supply issues and human error, combined with the constant variable of serving unique individuals (patients). How do health care professionals and organizations seize opportunities in the most efficient ways possible to reach and sustain high reliability?
Missouri Healthcare Industry Update & Political Outlook
This session provides a healthcare industry outlook, including environmental pressures and opportunities, measures of success, federal and state advocacy updates and an overview of some health improvement efforts underway in Missouri.
President & CEO
Missouri Hospital Association
Missouri Hospital Association
Successfully Engaging Patients and Families is Key to High Reliability
Patient and family engagement is an area of increasing importance for hospitals and sets the foundation for supporting a high reliability organization. This session covers multiple ways to approach the development of a Patient and Family Advisory Council.Jessica Stultz, BSN, RN, MHA, LSSGB, CPHQ, CPPS
Director of Clinical QualityMissouri Hospital Association
Executive Director, Patient Experience Officer
BJC Health System
BJC Health System
Healthcare Ingenuity: The Strategic Integration of Human Factors for Resilience, Safety & Efficiency
Through compelling case studies, this session explores how multidisciplinary collaboration and system science have facilitated robust interventions for prevalent healthcare challenges.
Director of Human Factors Implementation
Carilion Clinic
Carilion Clinic
Oral Abstract Presentations
Assistant Nurse Manager
St. Louis Children’s Hospital
St. Louis Children’s Hospital
Patient Safety & Quality Specialist
St. Louis Children’s Hospital
St. Louis Children’s Hospital