2024 The Road to HIGHLY RELIABLE CARE is Paved with Thoughtful Processes and Purposeful Performance

 

The nature of health care inherently creates ongoing opportunities for improvement. These opportunities exist for multiple reasons including, complexity of care provided, staffing shortages, supply issues and human error, combined with the constant variable of serving unique individuals (patients). How do health care professionals and organizations seize opportunities in the most efficient ways possible to reach and sustain high reliability?


Missouri Healthcare Industry Update & Political Outlook

This session provides a healthcare industry outlook, including environmental pressures and opportunities, measures of success, federal and state advocacy updates and an overview of some health improvement efforts underway in Missouri.
Jon Doolittle

Jon Doolittle

President & CEO
Missouri Hospital Association

Successfully Engaging Patients and Families is Key to High Reliability

Patient and family engagement is an area of increasing importance for hospitals and sets the foundation for supporting a high reliability organization. This session covers multiple ways to approach the development of a Patient and Family Advisory Council.
Jessica Stultz, BSN, RN, MHA, LSSGB, CPHQ, CPPS

Jessica Stultz, BSN, RN, MHA, LSSGB, CPHQ, CPPS

Director of Clinical Quality
Missouri Hospital Association
Jennifer Carron, MSOM, CPXP

Jennifer Carron, MSOM, CPXP

Executive Director, Patient Experience Officer
BJC Health System

Healthcare Ingenuity: The Strategic Integration of Human Factors for Resilience, Safety & Efficiency

Through compelling case studies, this session explores how multidisciplinary collaboration and system science have facilitated robust interventions for prevalent healthcare challenges.
Laurie Wolf, PhD, CPE, CSSBB

Laurie Wolf, PhD, CPE, CSSBB

Director of Human Factors Implementation
Carilion Clinic

Oral Abstract Presentations

Oral Abstract Presentations
Ivy Hepler, BSN, RN, RNCE-NIC

Ivy Hepler, BSN, RN, RNCE-NIC

Assistant Nurse Manager
St. Louis Children’s Hospital
Justin R. White, BSN

Justin R. White, BSN

Patient Safety & Quality Specialist
St. Louis Children’s Hospital
Michaela Reynolds, MHA

Michaela Reynolds, MHA

Senior Project Manager
Emergency Department
Barnes-Jewish Hospital