Videos
Weathering the Storms: Thriving in Unpredictable Times With Organizational Transformation
The 2022 Patient Safety & Quality Symposium incorporated the dual challenge of charting a course for organizational transformation while adapting to the unpredictable nature of health care. The discussion focused on the three elements ...
Patient Safety & Quality Symposium 2021
This year’s theme focused on aligning the individual, team and community in the quest for highly reliable health care for all. In the presentations below, you will learn how to recognize the link between patient safety and burnout; cite ...
This year’s theme focuses on using data and innovation to support behavioral and process transformation to improve patient outcomes.
This year’s theme, Connecting the Dots: Highly Reliable Health Care Across the Continuum, explores opportunities to improve patient care from hospital to intermediate care facilities to home.
This year’s symposium reinforces the necessity of patient engagement to affect and impact safety and outcomes for every patient within every interaction.
2017 Patient Safety & Quality Symposium - High Reliability: Culture in Action
This year’s symposium theme, High Reliability: Culture in Action, explores the connection between individual and team commitment to high reliability.
2016 Patient Safety & Quality Symposium: Hardwiring for High Reliability
This year’s theme – Hardwiring for High Reliability – focuses on ingraining high reliability within every person in the organization.
Resilience Engineering to Create a High Reliability Organization
Dr. Drews will introduce you to the principles of resilience engineering and show you how to include elements of resilience and adherence engineering to your own organization.
Dealing with Alarm Fatigue in a High Reliability Organization
An alarming discussion pertaining to the human factors issues that impact health care worker's ability to respond to alarms on the floor. After this presentation, you will be able to minimize the noise-to-signal ratio to enhance response ...
Leadership Methods In A High Reliability Organization
Dr. Cox will demonstrate in detail how implementing rounding will influence 5:1 feedback as well as demonstrate the key components of an organizational Daily Safety Update.
High Reliability Organizing: A Model For Patient Safety
This presentation describes the underpinnings of the concepts of high reliability and mindful organizing. After viewing, participants should be able to recognize how organizing practices underpin an organization’s safety culture.
What is personalized medicine? Dr. Spertus translates the concept of personalized medicine to routine clinical care and everyday medical decision making. He will help prepare you to think through and plan for physician adoption of evidence-based ...
When HROs Fail - Lessons Learned For Healthcare
Doug leads you on a journey of lessons learned from two military accidents and relates them to the HRO journey. He also discusses the leader’s role in behavioral change in order to safe and reliable practices.
The Role of Hierarchy in High Reliability Organizing
There are both positive and negative impacts that hierarchy has in an HRO. Dr. Knight leads you down the path of how to gain the benefits of hierarchy, while minimizing the costs of hierarchy.
The Inextricable Link Between Worker and Patient Safety
Doug takes you through seven steps to get started in creating a workplace free of harm for patients and those who care for them.
After listening to Dr. Sutcliffe, participants will be able to describe the four primary mechanisms of change; identify the major forces for and against organizational change and finally describe the general process of change leadership. Kathleen ...
Bringing It All Together: The Journey to High Reliability
Frank wraps up the day’s theme, addressing the next steps in becoming a high reliability organization. Frank Federico, BS, RPh Executive Director, Institute for Healthcare Improvement
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