Videos
2016 Patient Safety & Quality Symposium: Hardwiring for High Reliability
This year’s theme – Hardwiring for High Reliability – focuses on ingraining high reliability within every person in the organization.
Using Quality Improvement to Optimize Discharge Efficiency – 2019 PS&Q Symposium
Christy White, MD, presents quality improvement methods to improve patient discharge efficiency in order to increase timely discharges.
The “Typical” Medicare Patient in St. Louis: What You May Not Know – 2019 PS&Q Symposium
Sarah Fiacco, MSW, presents regional Medicare data on diagnoses, post-acute care utilization and demographics in order to highlight trends and opportunities.
Enhancing Quality of Care for Patients with Life-Limiting Illnesses – 2019 PS&Q Symposium
Patrick White, MD, discusses new opportunities, strategies and technologies that support patients with life-limiting illnesses, as well as their families.
Scott Groesch, MD, and Rachel Bardowell, MD, help provide perspective on various hospital teams in an effort to demonstrate gaps in patient care.
Staying Healthy in the World of Readmissions – 2019 PS&Q Symposium
This joint presentation gives an overview of the Stay Healthy Outpatient Program, which was created to help patients with chronic illnesses access care.
Highly Reliable Hand-Offs: The SLCH Heart Center Experience – 2019 PS&Q Symposium
Jessica Mann, DNP, MSN, CPNP-AC, and Peter Manning, MD, give an update on a safe hand-off process for patients returning to the ICU following open heart surgery.
Advancing Health Equity in St. Louis and Beyond – 2019 PS&Q Symposium
Jason Purnell, PhD, MPH, discusses health equity and social determinants and their impact on health care and community response to health inequity.
Sam Bhayani, MD, gives a high-level overview of the collaboration efforts between Washington University School of Medicine, Barnes-Jewish Hospital, St. Louis Children’s Hospital and BJC HealthCare.
Joan Moss speaks about different approaches to transition of care and continuum of care challenges for chronic populations.
Behavioral Health Needs: Getting Ahead of the Curve – 2019 PS&Q Symposium
Joan Moss and Jayme L.M. Zage, PhD discuss how current payment and policy models will impact the demand for behavioral health services given its rise in health care.
The Lewis Blackman Story: A Journey in Patient Safety - 2018 PS&Q Symposium
Helen Haskell, a former archeologist and mother of two, shares her very personal story of how an elective medical procedure for her 15-year-old son changed her life indefinitely and led her on a journey in patient safety.
When Harm Hits Home: A Parent’s Perspective - 2018 PS&Q Symposium
Karin Jackson, a busy mother of four children, shares how St. Louis Children’s Hospital saved each of her children and describes how one event in particular changed the course of her family’s life.
Patient advocate, Helen Haskell, will talk about transparency, outcomes reporting, communication strategies and access to the medical record from the patient’s point of view.
My Years of Living Dangerously: A Patient Safety Expert Becomes a Patient - 2018 PS&Q Symposium
Dr. Kolovos discusses her experiences as both a patient safety specialist and a patient. Navigating the health care system as a physician was challenging enough, but adding the lens of patient safety taught her that not everything works the way we plan.
This panel discussion will describe how transformative partnership with families has been created and its importance in partnering together for hospital-wide continuous improvement in quality and safety.
Powered by Hope - 2018 PS&Q Symposium
Teri Griege is a wife, mother, multi-sport endurance athlete and cancer thriver. After being diagnosed with stage IV colorectal cancer and while undergoing chemotherapy, she trained and completed the Ironman World Championship in Kona, Hawaii.
Every Person, Every Moment: Local Initiatives - 2018 PS&Q Symposium
A summary of some of the local initiatives underway at Barnes-Jewish Hospital and Washington University School of Medicine.
What is Hope: A Partnership with my MD and NP – A Panel Discussion
What does the communication look like between physician, nurse practitioner and patient after being diagnosed with stage IV colorectal cancer?
Partnering with Families to Accelerate Safe & Exceptional Care - 2018 PS&Q Symposium
How does partnering with families create a competitive advantage in today’s medical marketplace? How do we start family partnerships, and what do we do when we’re ready to take family partner programs to the next level?
House Staff Patient Safety & Quality Improvement Presentations - 2018 PS&Q Symposium
Three house staff authors present their abstracts relating to patient safety within the healthcare environment.
Compassion Fatigue Resiliency: Steps Toward a Fulfilling Career
Explore the signs of compassion fatigue and discover ways to combat this problem.
Enhanced Recovery after Surgery: The Colorectal Experience, Part 2
Follow the achievements of one team and learn how they changed their culture to provide better care for their patients.
How Physician Burnout Undermines a High Reliability Culture
Discover how the effects of stress on physicians and health professionals affect how individuals perform their jobs, and inadvertently undermines the organizations ability to be highly reliable.
High Reliability Proactive Assessment
What does it take to be highly reliable? Find out as this team explores the idea of expanding the concept that organizations are only highly reliable around the outcomes they value.
Dr. Badillo presents his abstract poster,” Implementation of a Standardized Sedation Classification System to Improve Endoscopy Unit Efficiency: A Quality Improvement Project.”
Office-Based Spirometry: A New Model of Care in Preoperative Assessment for Low-Risk Lung Resections
Dr. Hudson presents the abstract poster, “Office-Based Spirometry: A New Model of Care in Preoperative Assessment for Low-Risk Lung Resections.”
An Assessment of Prescribing Patterns and Utilization
Dr. Yu presents the abstract poster authored by Wen Hui Tan, MD, on opiod medication use in the surgical patient, “An Assessment of Prescribing Patterns and Utilization.”
Want to know more about just culture and how to apply it to your area? Discover applicable tools you can use in the real world.
How the Michigan Model of Dispute Resolution Fosters a High Reliability Culture
Sit back and discover the single most important strategic decision Michigan Health Center made in terms of getting to the right kind of culture in their quest to become a high reliability organization.
Teamwork, Communications, Briefing, Checklists and Safety in the OR
A review of the relevance of teamwork and communication to patient safety and the inconsistent use of checklists in the operating room.
A Surgeon’s View of Quality Improvement: Evolution over Time
Hear one doctor’s view on how quality improvement is a team effort that evolves over time.
Just Culture-HRO Interface: A Deeper Dive
Take a closer look at how just culture can produce better outcomes in our work environment.
Building a Dynamic Culture for Sustained Quality Improvement: The Sugar Sleuth Experience
Learn how one team, through the quality improvement process, changed their culture to decrease the number of hyper and hypoglycemic patient safety events.
Enhanced Recovery after Surgery: The Colorectal Experience, Part 1
Follow the achievements of one team and learn how they changed their culture to provide better care for their patients.
Take a journey down the road of just culture in a high reliability organization.
Resilience Engineering to Create a High Reliability Organization
Dr. Drews will introduce you to the principles of resilience engineering and show you how to include elements of resilience and adherence engineering to your own organization.
Dealing with Alarm Fatigue in a High Reliability Organization
An alarming discussion pertaining to the human factors issues that impact health care worker's ability to respond to alarms on the floor. After this presentation, you will be able to minimize the noise-to-signal ratio to enhance response ...
Leadership Methods In A High Reliability Organization
Dr. Cox will demonstrate in detail how implementing rounding will influence 5:1 feedback as well as demonstrate the key components of an organizational Daily Safety Update.
High Reliability Organizing: A Model For Patient Safety
This presentation describes the underpinnings of the concepts of high reliability and mindful organizing. After viewing, participants should be able to recognize how organizing practices underpin an organization’s safety culture.
What is personalized medicine? Dr. Spertus translates the concept of personalized medicine to routine clinical care and everyday medical decision making. He will help prepare you to think through and plan for physician adoption of evidence-based ...
When HROs Fail - Lessons Learned For Healthcare
Doug leads you on a journey of lessons learned from two military accidents and relates them to the HRO journey. He also discusses the leader’s role in behavioral change in order to safe and reliable practices.
The Role of Hierarchy in High Reliability Organizing
There are both positive and negative impacts that hierarchy has in an HRO. Dr. Knight leads you down the path of how to gain the benefits of hierarchy, while minimizing the costs of hierarchy.
The Inextricable Link Between Worker and Patient Safety
Doug takes you through seven steps to get started in creating a workplace free of harm for patients and those who care for them.
After listening to Dr. Sutcliffe, participants will be able to describe the four primary mechanisms of change; identify the major forces for and against organizational change and finally describe the general process of change leadership. Kathleen ...
Bringing It All Together: The Journey to High Reliability
Frank wraps up the day’s theme, addressing the next steps in becoming a high reliability organization. Frank Federico, BS, RPh Executive Director, Institute for Healthcare Improvement
Leveraging Health Information Technology to Improve Patient Safety
This presentation summarizes successful uses of health IT in supporting and hardwiring quality and patient safety interventions.
Designing Hospital Units to Optimize Outcomes
Dr. Stein reviews and discusses traditional hospital care models and their flaws, while exploring the features of Structured Interdisciplinary Bedside Rounds and how ACU care models influence the outcomes of care provided.
Risky situations occur in many different industries. Dr. Laussen fast tracks learning risk management lessons from the motor industry and how they can be applied to healthcare.
Human Work-Arounds: The Illegal Normal
What is "illegal normal" and how does it impact healthcare practices? Dr. Laussen delves into defining and understanding "illegal normal" practices through his captivating presentation.
A Human Factors Gateway to HITs Safe Use
Through her interactive lecture, Dr. Khunlertkit shares how human factors methods could help in delivering the safe use of Health Information Technology. Current flaws in the HIT system are identified and ways to prevent potential errors are discussed.
Measuring Adverse Outcomes: Can Patients Tell Us Something That We Do Not Know?
Currently there are limitations associated with the methods in measuring adverse outcomes for patients. Dr. Sharma shares the success of Washington University School of Medicine Department of Anesthesiology and Barnes-Jewish Hospital in this area.
A Deeper Dive: Practical Health IT Strategies to Support High Reliability
In detail, Dr. Sharek reviews all the components of high reliability with his audience and, with the help of attendees, constructs a "take-home" list of practical health-IT supported interventions that are aligned with high reliability principles.
Healthcare Information Technology in High Reliability Organizations
Dr. Yu explores the role of healthcare information technology in improving the quality and the safety of care that is delivered in the healthcare industry.
Leadership at the Intersection of Quality and Innovation
Daniel Barchi leads you on a journey of recognizing technology in medicine from the past and how current technology is used today.
Innovations in Pharmacy to Improve Patient Safety & Quality
Learn how to use Six Sigma concepts to better understand creating an error-proof environment in a pharmacy setting, and learn tips that can be implemented at home to make drug use safer, especially narcotics.
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