2022 Patient Safety & Quality Symposium – Weathering the Storms: Thriving in Unpredictable Times With Organizational Transformation
The 2022 Patient Safety & Quality Symposium incorporated the dual challenge of charting a course for organizational transformation while adapting to the unpredictable nature of health care. The discussion focused on the three elements of organizational transformation: people, process and technology, all of which are inextricably linked to successful outcomes within a highly reliable organization.
Mindfully Addressing High Reliability’s “Robust PI”: Multi-Level, Multi Organizational Enterprise-Wide ImprovementElaine Huggins and Pamela Leonard share how Kaiser Permanente's National Program Office works the challenge of mindfully employing the High Reliability principles in multi-level, multi-organizational, enterprise-wide improvement that ties ...
Elaine Huggins, RN, MSN, CPHQ, L/SS Master Black BeltLead Principal Consultant, High Reliability
National Quality, Safety, Experience and Health Systems Performance (NaQSEP)
Kaiser Permanente Program Office
National Patient Care Services
Vicky Peck, BSN, MHS, RN, CPPSPatient Safety & Quality Coordinator, Surgery
Washington University School of Medicine